Contacts
US Headquarters
EMD Serono, Inc.
One Technology Place
Rockland, MA 02370Tel: 800-283-8088
Media Relations
Tel: 781-681-2468US Product Surveillance Adverse Event Reporting
Tel: 1-800-283-8088 extension 5563
Fax: 781-681-2961 (during normal business hours)
EMD Serono Research Institute
45 A Middlesex Turnpike
Billerica, MA 01821-3936Tel: 978-294-1100
Employee Verification
Tel: 800-283-8088, request PayrollUS Quality Assurance Technical/Product Complaint Reporting
Tel: 1-800-283-8088 ext. 2020
Call direct to report an adverse event. Do not submit on this site.
Compliance Helpline
Tel: 877-846-8839US Medical Information Medical Information Inquiry
Tel: 888-275-7376 (all hours)
Fax: 1-781-681-2907 (9 AM to 5 PM EST)
(Healthcare Professionals Only)
If your inquiry involves an adverse event, please call 1-800-283-8088 ext 5563 for US Product Surveillance.
If it involves a product complaint, please call US Quality Assurance at 1-800-283-8088 ext. 2020.
Call direct to report an adverse event or product complaint. Do not submit on this site.