Contacts

Media Relations

781-681-2340

Investor Relations North America

781-681-2552

Compliance Helpline

877-846-8839

US Product Surveillance

Adverse Event Reporting 
Phone: 1-800-283-8088 extension 5563  
Fax: (781) 681-2961 (during normal business hours)

US Medical Information

Medical Information Responses 
Phone: 888-275-7376 (all hours) 
Fax: 1-781-681-2907 (during normal business hours)

US Quality Assurance

Technical/Product Complaint Reporting 
Phone: 1-800-283-8088 extension 2020 
Must call direct for all technical complaint reports
 
 
Disclaimer
This site contains medical information that is intended for residents of the United States only and is not meant to be a substitute for the advice provided by a medical professional. Always consult a healthcare provider if you have health concerns. For residents outside of the US, please go to www.merckserono.com for information.

US HEADQUARTERS

EMD Serono, Inc.
One Technology Place
Rockland, MA 02370

800-283-8088

EMD SERONO RESEARCH CENTER, INC. EMD SERONO BIOTECH CENTER, INC.

45 A Middlesex Turnpike
Billerica, MA 01821-3936

978-294-1100

SERVICES