Contacts
US HeadquartersEMD Serono, Inc.
One Technology Place
Rockland, MA 02370Tel: 800-283-8088
Media RelationsTel: 781-681-2340
US Product Surveillance Adverse Event Reporting
Tel: 1-800-283-8088 extension 5563
Fax: 781-681-2961 (during normal business hours)
EMD Serono Research Center Inc., EMD Serono Biotech Center, Inc.45 A Middlesex Turnpike
Billerica, MA 01821-3936Tel: 978-294-1100
Investor Relations North America
Tel: 781-681-2552
US Quality Assurance Technical/Product Complaint Reporting
Tel: 1-800-283-8088 extension 2020
Must call direct for all technical complaint reports
Compliance HelplineTel: 877-846-8839
US Medical Information Medical Information ResponseTel: 888-275-7376 (all hours)
Fax: 1-781-681-2907 (during normal business hours)
(Healthcare Professionals Only)
If your inquiry involves an adverse event, please call 1-800-283-8088 ext 5563 for Product Surveillance. If it involves a
product complaint, please call Quality Assurance at x2020.
Do not use this site to report an adverse event or product complaint.
