The Merck Group Website
The Merck Group Website

Fertility LifeLines™: Patient Support

Fertility LifeLines™ is a free and confidential educational service offering customized information and support to patients at every stage of their journey.
Fertility LifeLines™ is staffed with highly trained customer service representatives and benefits specialists ready to assist callers with:
  • General infertility information
  • Insurance benefit verification
  • Find a fertility specialist tool
  • EMD Serono product support
  • Emotional support through compassionate listening to help put the patient journey into perspective and provide information about additional support and resources
Fertility Lifelines


For more information on Infertility or Fertility LifeLines™, call toll-free 1-866-LETS-TRY or visit