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Patient-Directed Defined
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Our Initiatives
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Patient Support Programs
EMD Serono has a long-standing legacy of making an impact for patients.
Being patient-directed means going beyond the well-known concept of ‘patient-centricity,’ which is the process of designing a service or solution ‘around’ the patient.
In 2021, we evolved to a patient-directed approach, working with patients and caregivers to incorporate their perspectives throughout the healthcare lifecycle, shaping the way we design and deliver healthcare.
US-NONHC-00001, 10/2026